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BUSINESS COMMUNICATIONS
CONNECT
MEET
SHARE
ENGAGE
ROOMS
PHONE
CONNECT BRIDGE
PULSE
ARCHIVE
CONNECT + MS Teams
MEET WEBINAR
EXTEND
AI EXPERIENCE
CONNECT
AI Assistant
Video Conferencing & Screen Sharing
Voicemail Transcription
ENGAGE
AI Call & Voicemail Transcription
AI Interaction Summary
AI Transcription Redaction
AI Sentiment Analysis
AI Evaluator
Customer experience
ENGAGE
EXTEND
ARCHIVE
Workspace Management
SPACE Management
INTEGRATION PLATFORM
Archiving Communications
ARCHIVE for CONNECT
ARCHIVE for ENGAGE
Solutions
Business Essentials
Hybrid Working
Video Conferencing
Dynamic Delivery
Customer Experience
MS Teams Integration
Industry Solutions
Education
Enterprises
Finance
Government
Healthcare
legal
Retail
Small & Midsize Businesses
Insights
Support
Partners
Become a Partner
The Power of Choice
8 Great reasons to partner with NEC
Success Stories
Join our partner program
Partner Resources
NEC Anytime
UNIVERGE BLUE Knowledgebase
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SUCCESS KIT
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BUSINESS COMMUNICATIONS
AI EXPERIENCE
Customer experience
Workspace Management
Archiving Communications
CONNECT
Fully integrated all-in-one cloud-based UC
What's included?
MEET
Virtual meetings & conferencing
SHARE
File sync, share & protection
ENGAGE
Multi-channel cloud-based contact center
ROOMS
Video conference room solution
PHONE
Business Phone System
CONNECT BRIDGE
Extend on-premises PBX with cloud services
PULSE
Intelligent Communications through AI
ARCHIVE
Preserve, search and retrieve CONNECT & ENGAGE communications
CONNECT + MS Teams
Enterprise-grade cloud PBX integration
MEET WEBINAR
Large-scale virtual webinars wherever business take place
EXTEND
API platform integrating UC & contact center into everyday business apps
CONNECT
Intelligent Communications
AI Assistant
Generative AI Business Productivity Tool
Video Conferencing & Screen Sharing
Meeting Transcriptions & Insights
Voicemail Transcription
AI generated transcribed voicemail messages that can be shared
ENGAGE
Intelligent Customer Insights
AI Call & Voicemail Transcription
Automatic transcriptions of inbound/outbound call recordings
AI Interaction Summary
Automatically provides a summary of contact center calls
AI Transcription Redaction
Automatically removes sensitive data during the voice recording transcription process
AI Sentiment Analysis
Evaluates transcriptions to determine sentiment of conversations
AI Evaluator
Identifies, reviews, evaluates, and provides feedback on the conversations
ENGAGE
Multi-channel cloud-based contact center communications & oversight
EXTEND
API platform integrating UC & contact center into everyday business apps
ARCHIVE
Preserve, search and retrieve CONNECT & ENGAGE communications
Discover how
Highly reliable
, secure, and
full-featured
cloud contact center
SPACE Management
Office occupancy monitoring with mask and occupancy levels detection
INTEGRATION PLATFORM
Design, manage and streamline workflows
Discover how
We provide you with
the tools
to support your
workplace journey!
ARCHIVE for CONNECT
Preserve, Search and Retrieve UNIVERGE BLUE CONNECT Communications
ARCHIVE for ENGAGE
Preserve, protect, and efficiently retrieve your contact center communications
Discover how
Highly reliable
, secure, and
full-featured
cloud contact center
Business Essentials
Industry Solutions
Hybrid Working
All-in-one cloud communications for hybrid & remote productivity
Video Conferencing
Large-scale cloud-based virtual webinars and events
Dynamic Delivery
Cloud migration solutions scaled to specific requirements
Customer Experience
Multi-channel cloud contact center solutions
MS Teams Integration
Communications platform with Microsoft Teams integration
Discover how
CONNECT is an
easy-to-use
cloud-based
communications platform
Education
Connected & secure learning environments all from within the cloud
Enterprises
Integrated intelligent cloud communications & collaboration services
Finance
Connect and collaborate more efficiently with clients and employees
Government
Adaptive government communications, collaboration & archiving services
Healthcare
Reliable & secure cloud communications & contact center services
legal
Integrated cloud communications, collaboration & archiving services
Retail
Enhance in-store, online, and call center experiences
Small & Midsize Businesses
Intelligent cloud-based communications, collaboration & archiving services
Become a Partner
Partner Resources
The Power of Choice
As an NEC partner you have the ability to sell cloud, on-premises or a hybrid
8 Great reasons to partner with NEC
Your success is our priority!
Success Stories
Read about the successes NEC Channel Partners have had selling UNIVERGE BLUE
Join our partner program
Become a UNIVERGE BLUE Channel Partner
Find out more
Our Channel Partner program adapts to your business. Sell a
robust suite of cloud applications
the way you want.
NEC Anytime
Our channel partner portal for program materials, sales tools & information
UNIVERGE BLUE Knowledgebase
A searchable database of detailed information on all UNIVERGE BLUE communications services
CHANNEL PARTNER
SUCCESS KIT
Resources to help partners market & sell UNIVERGE BLUE cloud services
Find out more
Our Channel Partner program adapts to your business. Sell a
robust suite of cloud applications
the way you want.
UNIVERGE BLUE® Extend
All Integrations
API platform
API Platform
CRM
Microsoft Dynamics 365
Salesforce
SugarCRM
Oracle NetSuite
Helpdesk
Zendesk
ServiceNow
Productivity
Microsoft 365
Outlook
Microsoft Teams
Slack
Customer Experience
UNIVERGE BLUE ENGAGE for Microsoft Dynamics® 365
UNIVERGE BLUE ENGAGE for Salesforce®
UNIVERGE BLUE ENGAGE for Slack®
UNIVERGE BLUE ENGAGE for Zendesk®
UNIVERGE BLUE ENGAGE for ServiceNow®
UNIVERGE BLUE ENGAGE FOR ELECTRONIC HEALTH RECORD SYSTEMS