UNIVERGE BLUE CONNECT, the perfect complement to Microsoft Teams
UNIVERGE BLUE CONNECT offers two fully integrated options for adding our comprehensive, cloud-based unified communications solution to Microsoft Teams. Based on your business needs, choose between two powerful options that integrate the power of CONNECT within the Teams application to enhance your business communications.
NEW! UNIVERGE BLUE for Microsoft Teams Advanced
Seamlessly Integrate Advanced Calling, SMS, and More into Microsoft Teams in a Single App Experience + No Extra Phone License Required.
Get the best out of both worlds with UNIVERGE BLUE CONNECT and Microsoft Teams, together. Designed for businesses who have oriented their collaboration around Teams, UNIVERGE BLUE CONNECT for Microsoft Teams Advanced combines the best of Teams with CONNECT’s advanced telephone features, creating a unified platform that enhances your business communications and collaboration.
- Seamless Integration: Integrate CONNECT’s advanced cloud-based phone system directly into Teams – no need for an additional Teams phone license
- Single App Experience: Consolidate communication and collaboration tools into the Teams app, reducing complexity and simplifying the user experience
- Advanced Call Management: Optimize call handling and enhance communications with features like Call Queues, Monitor, Whisper, and Barge
- Business Continuity: With CONNECT for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences and outage
- Exceptional Support: Benefit from exceptional 24/7 support with industry-leading 99.999% uptime SLA
UNIVERGE BLUE CONNECT For Microsoft Teams
Boost the power of Microsoft Teams by adding the enterprise-grade Cloud PBX of UNIVERGE BLUE CONNECT that gives your business the communications features it needs. Designed for businesses looking to integrate a reliable, comprehensive PBX into their Microsoft Teams applications.
- Seamless end-user experience: Users will be able to manage calls through the native Teams applications, with no additional training required.
- Advanced capabilities: Leverage CONNECT’s enterprise-grade calling features, including auto attendant, automatic company-wide call recording, and more within the Teams applications.
- 24/7 support: Industry-leading 99.999% uptime SLA.
COMPARE THE TWO CONNECT INTEGRATIONS WITH TEAMS
Feature | Teams | CONNECT for Teams Advanced | CONNECT For Teams |
---|---|---|---|
Chat/Instant Messaging | |||
Video Meetings | |||
File Sharing & Cloud Storage | |||
Enterprise PBX | |||
Unlimited In-Country Calls to Landlines & Mobile 1,2 | |||
6000 Monthly Outbound Minutes Per User 1, 2 | |||
Free International Calling 2 | 33 countries | 23 countries | |
Free Phone | |||
30-Day Rolling Archiving (CONNECT Data) | |||
Business SMS | |||
Company Messaging (Add-On) | |||
CONNECT Mobile App | |||
Phone Features (Caller ID, Call Transfer/Waiting/Hold/3-Way, and More) | |||
Extension Dialing | |||
Call Center (Monitor, Barge, Whisper, and More) | |||
Call Queuing | |||
Receptionist Groups | |||
Automated Attendant | |||
Hunt Groups (10 Per Account) | |||
Basic Hunt Group Call Recording | |||
Advanced Hunt Group Call Recording | |||
Hunt Group Reporting | |||
Reporting & Analytics | |||
Voicemail | |||
Voicemail Transcription | |||
Call Recording (90 Days/48 Hrs) | |||
Music on Hold | |||
3rd Party Integrations (Salesforce, ServiceNow, NetSuite, and More | |||
24/7 Support |
TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH
FULLY INTEGRATED UNIFIED COMMUNICATIONS
UNIVERGE BLUE FOR TEAMS ADVANCED
Get the best of both worlds with
UNIVERGE BLUE CONNECT &
Microsoft Teams together
UNIVERGE BLUE CONNECT
FOR MICROSOFT TEAMS
Boost the power of Microsoft Teams with the Cloud PBX of UNIVERGE BLUE CONNECT
Learn MoreUNIVERGE BLUE FOR TEAMS ADVANCED FAQs
Get the best of both worlds with
UNIVERGE BLUE CONNECT &
Microsoft Teams together