Get the best of both worlds UNIVERGE BLUE CONNECT & Microsoft Teams

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Get the best of both worlds UNIVERGE BLUE CONNECT & Microsoft Teams

UNIVERGE BLUE CONNECT, the perfect complement to Microsoft Teams

UNIVERGE BLUE CONNECT offers two fully integrated options for adding our comprehensive, cloud-based unified communications solution to Microsoft Teams. Based on your business needs, choose between two powerful options that integrate the power of CONNECT within the Teams application to enhance your business communications.

NEW! UNIVERGE BLUE for Microsoft Teams Advanced

Seamlessly Integrate Advanced Calling, SMS, and More into Microsoft Teams in a Single App Experience + No Extra Phone License Required.

Get the best out of both worlds with UNIVERGE BLUE CONNECT and Microsoft Teams, together. Designed for businesses who have oriented their collaboration around Teams, UNIVERGE BLUE CONNECT for Microsoft Teams Advanced combines the best of Teams with CONNECT’s advanced telephone features, creating a unified platform that enhances your business communications and collaboration.

  • Seamless Integration: Integrate CONNECT’s advanced cloud-based phone system directly into Teams – no need for an additional Teams phone license
  • Single App Experience: Consolidate communication and collaboration tools into the Teams app, reducing complexity and simplifying the user experience
  • Advanced Call Management: Optimize call handling and enhance communications with features like Call Queues, Monitor, Whisper, and Barge
  • Business Continuity: With CONNECT for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences and outage
  • Exceptional Support: Benefit from exceptional 24/7 support with industry-leading 99.999% uptime SLA

UNIVERGE BLUE CONNECT For Microsoft Teams

Boost the power of Microsoft Teams by adding the enterprise-grade Cloud PBX of UNIVERGE BLUE CONNECT that gives your business the communications features it needs. Designed for businesses looking to integrate a reliable, comprehensive PBX into their Microsoft Teams applications.

  • Seamless end-user experience: Users will be able to manage calls through the native Teams applications, with no additional training required.
  • Advanced capabilities: Leverage CONNECT’s enterprise-grade calling features, including auto attendant, automatic company-wide call recording, and more within the Teams applications.
  • 24/7 support: Industry-leading 99.999% uptime SLA.

COMPARE THE TWO CONNECT INTEGRATIONS WITH TEAMS 

Feature Teams CONNECT for Teams Advanced CONNECT For Teams
Chat/Instant Messaging    
Video Meetings    
File Sharing & Cloud Storage    
Enterprise PBX  
Unlimited In-Country Calls to Landlines & Mobile 1,2  
6000 Monthly Outbound Minutes Per User 1, 2  
Free International Calling 2   33 countries 23 countries
Free Phone    
30-Day Rolling Archiving (CONNECT Data)  
Business SMS    
Company Messaging (Add-On)      
CONNECT Mobile App    
Phone Features (Caller ID, Call Transfer/Waiting/Hold/3-Way, and More)  
Extension Dialing  
Call Center (Monitor, Barge, Whisper, and More)    
Call Queuing    
Receptionist Groups    
Automated Attendant  
Hunt Groups (10 Per Account)  
Basic Hunt Group Call Recording  
Advanced Hunt Group Call Recording    
Hunt Group Reporting  
Reporting & Analytics    
Voicemail  
Voicemail Transcription  
Call Recording (90 Days/48 Hrs)  
Music on Hold  
3rd Party Integrations (Salesforce, ServiceNow, NetSuite, and More    
24/7 Support  

TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH
FULLY INTEGRATED UNIFIED COMMUNICATIONS

UNIVERGE BLUE FOR TEAMS ADVANCED

Get the best of both worlds with
UNIVERGE BLUE CONNECT &
Microsoft Teams together

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UNIVERGE BLUE CONNECT
FOR MICROSOFT TEAMS

Boost the power of Microsoft Teams with the Cloud PBX of UNIVERGE BLUE CONNECT

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UNIVERGE BLUE FOR TEAMS ADVANCED FAQs

Get the best of both worlds with
UNIVERGE BLUE CONNECT &
Microsoft Teams together

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UNIVERGE BLUE CONNECT
FOR MICROSOFT TEAMS

For Teams Advanced Getting Started Guide

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