UNIVERGE BLUE
EVERYTHING AS A SERVICE FOR DENTISTRY
UNIVERGE BLUE CONNECT is an integrated communications platform that helps you to personalize the patient experience and allows your staff to easily connect with patients and other staff. Move seamlessly between text messaging, phone calls, and video chats. Answer inbound calls from the desk phone, move to mobile, and then use video conferencing to virtually walk the patient through their questions, procedures, and more.
UNIVERGE BLUE Cloud Solutions
23% OF PATIENTS DON'T SHOW UP FOR
APPOINTMENTS UNLESS THEY ARE REMINDED
Discover How UNIVERGE BLUE
CAN TRANSFORM YOUR DENTAL PRACTICE
DYNAMIC NOTIFICATIONS
Deliver timely (and, if needed, repeated) reminders of outstanding payments, new patient paperwork requirements, appointments, and more Explore
Team Collaboration
Voice, web and video conferencing for more efficient and immediate teamwork Explore
INTERACTIVE VOICE RESPONSE
Minimize transfers and eliminate dead ends with intelligent routing and self-service IVRs which help automate common requests Explore
Mobile App
Allow staff to never miss important calls or texts and provide the option to easily collaborate from anywhere Explore
CRM Integration
Integrate the solution with applications such as Google, Microsoft, Salesforce, and more for enhanced employee and customer experience Explore
Data Recovery
Data archiving, management and recovery for protection and accessibility of confidential and vital informationExplore
Contact Centre
Agent, attendant and caller management and supervision for front line attentive and tailored services Explore
Security
Safeguards against threats and failures for operational control and loss prevention, and enables full HIPAA compliancy Explore
File Sync & Share
Individual file backup, storage, antivirus, sharing and synchronization for targeted information handling Explore