AI Call & Voicemail Transcription

AI Call & Voicemail Transcription, powered by UNIVERGE BLUE PULSE™ artificial intelligence, provides automatic non-real time transcription of spoken words of inbound/outbound call recordings into written text using natural language processing (NLP) and are made upon termination of a call. Transcriptions are transcribed in English (U.S.), and it can pick up different accents. Summaries are also provided in English (U.S.).