Get the best of both worlds UNIVERGE BLUE CONNECT & Microsoft Teams

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Get the best of both worlds UNIVERGE BLUE CONNECT & Microsoft Teams

UNIVERGE BLUE CONNECT, the perfect complement to Microsoft Teams

UNIVERGE BLUE CONNECT offers two fully integrated options for adding our comprehensive, cloud-based unified communications solution to Microsoft Teams. Based on your business needs, choose between integrating the power of CONNECT within the Teams application or using a Teams-specific version of CONNECT to work side-by-side with Teams to enhance your business communications.

NEW! UNIVERGE BLUE CONNECT FOR MICROSOFT TEAMS ADVANCED

Seamlessly Integrate Advanced Calling, and More into Microsoft Teams in a Single App Experience + No Extra Phone Licence Required.

Get the best out of both worlds with UNIVERGE BLUE CONNECT and Microsoft Teams, together. Designed for businesses that have oriented their collaboration around Teams, UNIVERGE BLUE CONNECT for Microsoft Teams Advanced combines the best of Teams with CONNECT’s advanced telephone features, creating a unified platform that enhances your business communications and collaboration.

  • Seamless Integration: Integrate CONNECT’s advanced cloud-based phone system directly into Teams – no need for an additional Teams phone license
  • Single App Experience: Consolidate communication and collaboration tools into the Teams app, reducing complexity and simplifying the user experience
  • Advanced Call Management: Optimise call handling and enhance communications with features like Call Queues, Monitor, Whisper, and Barge
  • Business Continuity: With CONNECT for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences and outage
  • Exceptional Support: Benefit from exceptional 24/7 support with industry-leading 99.999% uptime SLA

UNIVERGE BLUE CONNECT For Microsoft Teams

Boost the power of Microsoft Teams with the enterprise-grade Cloud PBX of UNIVERGE BLUE CONNECT. Designed for businesses looking to integrate a reliable, comprehensive PBX into their Microsoft Teams applications.

  • Seamless end-user experience: Users will be able to manage calls through the native Teams applications, with no additional training required.
  • Advanced capabilities: Leverage CONNECT’s enterprise-grade calling features, including auto attendant, call queues, automatic company-wide call recording, and more within the Teams applications.
  • 24/7 support: Industry-leading 99.999% uptime SLA.

COMPARE CONNECT INTEGRATIONS FOR TEAMS ADVANCED AND FOR TEAMS

Feature TEAMS CONNECT FOR TEAMS ADVANCED CONNECT FOR TEAMS
CHAT/ INSTANT MESSAGING    
VIDEO MEETING    
FILE SHARING & CLOUD STORAGE    
ENTERPRISE PBX  
HANDSET REBATE    
30-DAY ROLLING ARCHIVING (CONNECT DATA)  
CONNECT MOBILE APP    
Requires Microsoft Phone System/Common Area Phone SKU    
PHONE FEATURES (CALLER ID, CALL TRANSFER/WAITING/HOLD/3-WAY AND MORE)  
EXTENSION DIALING  
CALL CENTRE (MONITOR, BARGE, WHISPER AND MORE)    
CALL QUEUING    
RECEPTIONIST GROUPS    
AUTO ATTENDANT  
HUNT GROUPS (10 PER ACCOUNT)  
BASIC HUNT GROUP CALL RECORDING  
ADVANCED HUNT GROUP CALL RECORDING    
HUNT GROUP REPORTING  
REPORTING & ANALYTICS    
VOICEMAIL  
VOICEMAIL TRANSCRIPTION    
CALL RECORDING (90 DAYS/ 48 HRS)      
MUSIC ON HOLD      
THIRD PARTY INTEGRATIONS (SALESFORCE, SERVICENOW, NETSUITE AND MORE)      

TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH
FULLY INTEGRATED UNIFIED COMMUNICATIONS

FOR TEAMS ADVANCED DATA SHEET

Get the best of both worlds with UNIVERGE BLUE CONNECT & Microsoft Teams together

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FOR TEAMS DATA SHEET

Boost the power of Microsoft Teams with the Cloud PBX of UNIVERGE BLUE CONNECT

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FOR TEAMS FAQ

Get the best of both worlds with UNIVERGE BLUE CONNECT & Microsoft Teams together

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FOR TEAMS QUICK START GUIDE

Get the best of both worlds with UNIVERGE BLUE CONNECT & Microsoft Teams together

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STRESS-FREECLOUD EXPERIENCE

Security

Advanced protection against malware, viruses, phishing, and hackers

Support

24/7 support from live experts EVERY time you call

Compliance

Built to help healthcare, legal services and financial firms stay compliant

Reliability

Ready when you are, whether you’re in the office or working remotely

Scalability

30+ integrated apps that are easy to add as your business grows

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