UNIVERGE BLUE CONNECT, the perfect complement to Microsoft Teams
UNIVERGE BLUE CONNECT offers two fully integrated options for adding our comprehensive, cloud-based unified communications solution to Microsoft Teams. Based on your business needs, choose between integrating the power of CONNECT within the Teams application or using a Teams-specific version of CONNECT to work side-by-side with Teams to enhance your business communications.
NEW! UNIVERGE BLUE CONNECT FOR MICROSOFT TEAMS ADVANCED
Seamlessly Integrate Advanced Calling, and More into Microsoft Teams in a Single App Experience + No Extra Phone Licence Required.
Get the best out of both worlds with UNIVERGE BLUE CONNECT and Microsoft Teams, together. Designed for businesses that have oriented their collaboration around Teams, UNIVERGE BLUE CONNECT for Microsoft Teams Advanced combines the best of Teams with CONNECT’s advanced telephone features, creating a unified platform that enhances your business communications and collaboration.
- Seamless Integration: Integrate CONNECT’s advanced cloud-based phone system directly into Teams – no need for an additional Teams phone license
- Single App Experience: Consolidate communication and collaboration tools into the Teams app, reducing complexity and simplifying the user experience
- Advanced Call Management: Optimise call handling and enhance communications with features like Call Queues, Monitor, Whisper, and Barge
- Business Continuity: With CONNECT for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences and outage
- Exceptional Support: Benefit from exceptional 24/7 support with industry-leading 99.999% uptime SLA
UNIVERGE BLUE CONNECT For Microsoft Teams
Boost the power of Microsoft Teams with the enterprise-grade Cloud PBX of UNIVERGE BLUE CONNECT. Designed for businesses looking to integrate a reliable, comprehensive PBX into their Microsoft Teams applications.
- Seamless end-user experience: Users will be able to manage calls through the native Teams applications, with no additional training required.
- Advanced capabilities: Leverage CONNECT’s enterprise-grade calling features, including auto attendant, call queues, automatic company-wide call recording, and more within the Teams applications.
- 24/7 support: Industry-leading 99.999% uptime SLA.
COMPARE CONNECT INTEGRATIONS FOR TEAMS ADVANCED AND FOR TEAMS
Feature | TEAMS | CONNECT FOR TEAMS ADVANCED | CONNECT FOR TEAMS |
---|---|---|---|
CHAT/ INSTANT MESSAGING | |||
VIDEO MEETING | |||
FILE SHARING & CLOUD STORAGE | |||
ENTERPRISE PBX | |||
HANDSET REBATE | |||
30-DAY ROLLING ARCHIVING (CONNECT DATA) | |||
CONNECT MOBILE APP | |||
Requires Microsoft Phone System/Common Area Phone SKU | |||
PHONE FEATURES (CALLER ID, CALL TRANSFER/WAITING/HOLD/3-WAY AND MORE) | |||
EXTENSION DIALING | |||
CALL CENTRE (MONITOR, BARGE, WHISPER AND MORE) | |||
CALL QUEUING | |||
RECEPTIONIST GROUPS | |||
AUTO ATTENDANT | |||
HUNT GROUPS (10 PER ACCOUNT) | |||
BASIC HUNT GROUP CALL RECORDING | |||
ADVANCED HUNT GROUP CALL RECORDING | |||
HUNT GROUP REPORTING | |||
REPORTING & ANALYTICS | |||
VOICEMAIL | |||
VOICEMAIL TRANSCRIPTION | |||
CALL RECORDING (90 DAYS/ 48 HRS) | |||
MUSIC ON HOLD | |||
THIRD PARTY INTEGRATIONS (SALESFORCE, SERVICENOW, NETSUITE AND MORE) |
TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH
FULLY INTEGRATED UNIFIED COMMUNICATIONS
FOR TEAMS ADVANCED DATA SHEET
Get the best of both worlds with UNIVERGE BLUE CONNECT & Microsoft Teams together
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Boost the power of Microsoft Teams with the Cloud PBX of UNIVERGE BLUE CONNECT
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Get the best of both worlds with UNIVERGE BLUE CONNECT & Microsoft Teams together
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Get the best of both worlds with UNIVERGE BLUE CONNECT & Microsoft Teams together
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