MOVE YOUR CONTACT CENTER TO THE CLOUD AND  
EXCEED YOUR CUSTOMER EXPECTATIONS 

ENGAGE AS
A SERVICE

Contact center call management solution

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ENGAGE PACKAGES

Accessibility features and capabilities

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ENGAGE ADVANCED

Skills and rule-based routing, scheduled and custom reports, queued callbacks and voicemails

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ENGAGE
COMPLETE

Custom integration, schedule manager, built-in omni-channel and dynamic notifications

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Contact Center Reports

Aggregate Data Into Actionable Insights

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CONNECT & ENGAGE FAQ

Outstanding alone, even better together

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INTERACTION
ANALYTICS

Unlock the power of Artificial Intelligence with Interaction Analitics

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INTERACTION
ANALYTICS FAQ

Unlock the power of Artificial Intelligence with Interaction Analitics

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ENGAGE EVALUATOR

Use ENGAGE Evaluator tool with ai to achieve
a first-class customer experience

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GUIDE TO
CHOOSE

Your guide to choosing
the best contact
centre software

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Patient Experience

Providing healthcare organizations with contact center tools that simplify and improve the patient experience.

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UNIVERGE BLUE CONNECT & ENGAGE

Everyone Wins With NEC’s Integrated UNIVERGE BLUE CONNECT & ENGAGE

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